SHIPPING POLICY

Shipping Charges

  • Shipping is FREE for all orders on and above Rs 499.

  • For orders less than Rs 499, nominal shipping fees of Rs 99 is levied.

  • The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more to ship your order to you, we bear the extra cost.

  • The total shipping charge for your order will be displayed once you proceed to check out.

  • Octroi charges wherever applicable is prepaid and not to be borne by the customer.

  • It is our endeavour to ship all items in your order together; however, this may not always be possible due to product characteristics, or availability. Also, there may be restrictions on accepting orders for certain pin codes where shipping is not possible. In such scenarios, the order will not be accepted online and message will be displayed requesting to provide an alternate pin code.

  • Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.

  • In instances where the customer places multiple orders within a day or two, we might combine orders and ship them together.

  • Local shipping is subject to working hours Mon-Sat, 9:00AM - 5:30:PM, all orders placed after that will be delivered next day.

Cash on Delivery

Cash On Delivery (COD) is another convenient way you could buy products off our website. It’s simple really, you browse through the site, select a product and click the COD option (COD Orders are accepted upto Rs 49,999/-) during check-out.

Discreet Delivery

We’ll ship the package to your doorstep in a discreet package. When we say Discreet, we absolutely mean it. Nobody will know what you’ve ordered, not even the delivery guy. We ship our products in a standard box, which has only your name and address details on it. We don’t even brand the box with our logo, (we’re that fanatical about your privacy ), we mark the box with the name Dharmani Health & Fitness.

 

Tracking

We may send or provide the tracking URL of the courier so that you can track the delivery yourself or you can also visit the link below and track it manually.

http://tracking.dharmani.in/

Shipping Partners

We have a tie-up with leading Indian courier service partners - Fedex, DHL, Bluedart, R.S.Express, Delhivery, DTDC, Professional, Shadow Fax, Ecom Express, India Post. We will be adding other partners shortly so that we reach closer to all our customers.

Please e-mail us at support@dharmani.in if you have any questions regarding our shipping policy.

Product Packaging

We pack your order in a tamper-proof plastic bag. We don't put any indication of product/website name on the packaging box*. This ensures complete privacy of your order and safeguards the quality and packaging of your order. This is done FREE OF CHARGE.

We won't be mentioning product name on the package anywhere to keep your privacy intact. The sender name and address will be of our company, Dharmani Health & Fitness.

 

*In case of an order having certain products which may be partly inflammable, etc, we may have to provide a letter to the courier company mentioning the exact contents of the pack depending on the size of the package due to security reasons. For the rest of the products, the declaration will mostly be generic in nature to keep the privacy intact.

In case of COD order, we shall be attaching the invoice with the package mentioning the generic name of the product category like - personal care, skin care etc.